Terms and Conditions

  1. By placing an order with Rosemary Vineyard Ltd. you are confirming that you are 18 or older. It is illegal for us to sell alcohol to anyone under the age of 18.
  2. When you give Rosemary Vineyard Ltd. your credit or debit card details you are confirming that you are either the card holder, or that you have permission from the card holder to use the card for the purpose of ordering our products.
  3. No payment will be taken from your card until the goods you have ordered are ready for dispatch.
  4. We reserve the right to cancel any orders we cannot fulfill for any reason. If your order is cancelled we will contact you to explain why and refund any money you have paid.
  5. Delivery. Our standard delivery is £8.95.  For orders over £100 (exc delivery) in value we offer free delivery.  We aim to deliver all orders within 4 working days, this however is not guarnateed.
  6. If your order goes missing, or is damaged, between dispatch and delivery, we will send you a replacement order as soon as we can. If we are unable to dispatch replacement goods within 7 days we will offer you a full refund. For these purposes, delivery takes place when products are left at your delivery address or with someone else in accordance with your instructions.
  7. We take your privacy very seriously and will not pass your details on to any 3rd parties, except for the purpose of deliverying your order, i.e. carriers etc.
  8. Any promotions, discounts or vouchers are single use only and not to be used in conjunction with any other promotion, discount or voucher unless otherwise stated.
  9. Products offered are all subject to avaiablilty, occasionaly products may be listed but avaiable to fulfill your order, if for anyreason we are unable to fulfil your exact order we will conatct you to confirm if you wish to chnage, wait or cancel your order.